Wep (Perils of the Ether)
Seeking IT Position
Certifications/Awards
A+ Certification
WW Grainger - Employee of the Year 2000
WW Grainger - Employee of the Year 2001
WW Grainger - Perfect Attendance Award 2002
Computer Skills
Programming Languages
Visual Basic
HTML
Java Script
Hardware Experience
Computer Troubleshooting/Maintenance
Building /Upgrading computers
Printers
Vendors: Dell, Compaq, HP, Quantex, Sony, Epson, Kyocera, Lexmark, IBM, Cisco
Software
Microsoft Windows 3.x, 95, 98, ME, 2000, NT, XP
Microsoft DOS
Microsoft Office Suite
SAP R/3
Networking
Maintenance/Troubleshooting
Installing Cat 5 cabling
Backups
Education
2001-2003 University of Phoenix Metairie, La
Information Technology
Bachelors of Science in Information Technology
1999-2001 Herzing College Harahan, La
Computer Networking Major
MCSE Training
A+ Certification
1994-1998 Delgado Community College New Orleans, La
Radiology Major
Professional experience
1996-Present WW Grainger Harahan, La
Computer/Network Technician
Computer/Network troubleshooting/maintenance/upgrades
Installing new hardware/software
Creating spreadsheets
Hazardous Material Specialist
Packing Hazardous materials
Hazardous material audits
Receiving Manager
Stocking merchandise
Handling/processing vendor direct shipments
Customer service
Freight claims
Customer returns
Created new processes for the receiving department
Receiving process seminar
Power Equipment Trainer
Trained employees on power equipment safety
Customer Service Associate
Customer service
Development of counter displays
Warranty returns
Inbound Team
Stocking merchandise
Inventory Audits
Part-Time team lead
1992-1996 Winn Dixie Supermarkets Metairie, La
Dairy Manager
Customer Service
Managing Dairy Employees
Placing Inventory Orders
References
Chad Whitaker (Customer Service Manager)
WW Grainger
825 Distributors Row
New Orleans, La 70123
(504) 733-9742
Steve Ponthier (Field Inventory Specialist)
WW Grainger
825 Distributors Row
New Orleans, La 70123
(504) 733-9742