The Bitter  Network Administrator

                                                A Website Dedicated to Computer Professional...and some not so Professional

Common Frustration Among I.T. Directors 
by Anonymous

When it comes to a large medical company, where the board of director's are all Physicians, the IT Department is always over ruled!

I am the Director of I.T. for a large medical company in Texas.  I love the company I work for, but the Chief owner and the board of Directors and I do not see Eye-to-Eye.  We are using an old Unix based billing software which all the users telnet into.  The program is around 15 years old, full of bugs and was developed by one person.  Almost on a daily basis, I have to call the programmer to pinpoint out the problems we are having and in return, we continue to pay him $125.00/hr.  Last year, we paid him over $50000.00 to fix the problems.  This has gone on for so many years, I can't remember.

I purposed a new program which is windows based and the Database is SQL 2000.  The program works like a dream.  After doing a cost analyses, we would increase profit per billing by over $280000.00/year.  The program would also require less employee's.  We would save $240000.00/year by reducing 8 employees.  By removing the programmer for the old software, we
would reduce expense's by another $50000.00/year.  The program, with all bells and whistles, license, etc... is $97000.00 (This is including server with SQL 2000).

After doing a presentation to the board of directors, they voted against the new billing software.  They said it cost too much!  But, two doctors wanted a special program for themselves, which they never use, cost $10000.00. Hum...my God. I just can't understanding their thought process.  Also, they
decided to redecorate a new office at the cost of $150000.00. Lesson learned:  8 years of education does not equal intelligence!

You may send e-mail in care of me and I'll forward it on. 





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